What are the methods of payment?
We take Paypal.com, Authorize.net and Amazonpay to process credit card payments. Please click
here to see our payment page description. We also use Authorize.net to accept payment.
I would like to have custom made flowers. Can you
make custom flowers for me?
Yes! As long as you provide us with the exact type
of flower and the name of the flower, we can make
just about any flower arrangement you wish. The cost
of the flower will depend on your requirements.
I found the flowers I am looking for on another website.
Can you beat or match the price?
Tokyocakes.com will match or beat any legitimate Japan
website. Just send us your request, along with
a photo and any other detailed information. Once we
confirm that the website is legitimate, we will beat
the quality and beat the price by 10%.
Can Tokyocakes.com arrange flowers for events?
Yes. We can arrange flowers for events such as weddings,
exhibitions, and any events that require floral arrangements.
We also provide floral arrangements that will be needed
on a continual basis. We are confident we can meet
your expectations and needs. Furthermore, we might
even surprise you with our low cost!
What should I do if I made a mistake while ordering.
If you had ordered online and made a mistake regarding
your information, we can make the appropriate changes
as long as we are notified 24 hours in advance. If
the order has been sent out already, it would be too
late to make changes. You can edit your own order by logging into your order.
Does Tokyocakes.com have other language options?
Currently, our site is mostly in English.. We try
to make the website as visual as possible for easy
navigation. Google Translation may be valuable in word translations. www.translate.google.com
How else can I pay without using credit card?
You can make a direct deposit into Tokyocakes.com bank
account. You can also pay using the ATM transfer. We may also have affiliates of ours who can accept Western Union.
If you pay using these methods, please contact us and let us know your account
number. Your order will be arranged once the payment has been confirmed.